One1 is committed to protecting the privacy of its users and maintaining the confidentiality of their personal information. This Privacy Policy explains how One1 collects, uses, stores, and protects personal information when you use the application and its services.
By using One1, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described below.
One1 may collect different types of information when you use the application, including:
When creating an account, we may collect:
One1 may request access to your geographical location in order to:
Users can manage location permissions through their device settings. Disabling location access may affect certain application features.
When you book a service through One1, we may collect and retain information related to the booking, including:
When using in-app chat or communicating with a service provider, we may process information necessary to facilitate communication and bookings.
For service providers and businesses, we may collect:
One1 may use collected information to:
One1 does not sell users' personal information.
Certain information may be shared when necessary to provide the requested services, including:
When a customer books a service or communicates with a service provider, the information necessary to fulfill the request or communicate with the customer may be made available to that service provider.
One1 may work with trusted technology providers that support certain application functions, including:
One1 takes appropriate measures to protect information processed through such services.
Information may be disclosed to competent authorities when required by applicable laws, regulations, legal orders, or official procedures.
One1 may provide in-app communication between customers and service providers through internal chat or available communication methods.
Communication information may be processed to:
Users should avoid sharing sensitive or unnecessary personal information through chat.
Service providers may publish advertisements, offers, and business-related content.
Such information may be displayed to users within the application, including:
Customers are not permitted to create or publish advertisements through the application.
Where electronic payment services are available, payment transactions may be processed through authorized payment service providers.
Information necessary to complete and verify transactions may be processed. One1 does not store sensitive payment card information except to the extent permitted and technically required by applicable systems and payment service providers.
One1 may allow users to rate service providers after using their services.
Ratings or reviews may be displayed together with certain account information or the user's displayed name, depending on the application's functionality.
Users must not publish personal or sensitive information about other individuals in reviews or ratings.
One1 may use cookies or similar technologies, particularly on websites associated with the application, for purposes such as:
Users may manage certain cookies and similar technologies through their device or browser settings, depending on the service being used.
One1 takes appropriate technical and organizational measures to protect user information against unauthorized access, alteration, loss, or unauthorized disclosure.
However, no electronic system or method of transmission can be guaranteed to be completely secure. Users are therefore encouraged to keep their account credentials confidential and not share them with others.
One1 retains personal information for as long as necessary to fulfill the purposes for which it was collected, or for periods required by applicable legal and regulatory obligations.
When information is no longer required, it may be deleted, destroyed, or anonymized in accordance with applicable procedures and requirements.
Subject to applicable laws and regulations, users may have rights concerning their personal information, including the right to request:
Users may exercise applicable rights through One1's official communication channels.
One1 is not intended for children, and individuals who do not have the legal capacity required to use the services under applicable laws should not use the application.
If One1 becomes aware that a child's information has been unintentionally collected, users or guardians may contact One1 so that appropriate action can be taken.
The application may contain links to or integrations with third-party services.
One1 is not responsible for the privacy practices or data protection policies of third parties. Users are encouraged to review the privacy policies of such third parties before using their services.
One1 may update this Privacy Policy from time to time to reflect technological, operational, legal, or regulatory changes.
The updated version will be published within the application, and users may be notified of material changes where appropriate.
Continued use of the application after the updated policy is published constitutes acceptance of the revised policy to the extent permitted by applicable law.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact One1 through the official communication channels available within the application.
